Mapped drives and printers should be getting handled via Group Policy (in the name of both 'least amount of technician time invested,' and 'enforced consistency'). How many business-critical applications do they have outside of Office? Most applications only need to be installed and lightly-configured, and even something that's user config-heavy like AutoCAD frequently supports exporting and re-importing user settings making redeploying that relatively painless. If they've got a reasonable infrastructure, you don't need the standard image to cut that 5 hour reload entirely in half (if not more).Īll user data should be getting stored on the server, so backing up the workstation pre-reload should be almost a no-go, aside from some application settings. Sounds like if they are paying hourly they are a break/fix customer.
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